With Manila’s traffic perpetually in knots, the convenience brought by online transactions can hardly be overstated. For example, why waste time going to a travel agency when you can get your e-ticket through the Internet? Not only are the rates usually cheaper, you save on time and aggravation as well
Well, that’s most of the time. Unfortunately, some of our local vendors still have to figure out how to do things right. Here are a few online horror stories I’ve encountered.
The pitfalls of online flight booking
The top (dis)honors go to Cebu Pacific. Their website cannot seem to process online payments properly. I checked with my bank and they said there is nothing wrong on their end. It’s the Cebu Pacific system that keeps messing up! So much for the convenience of booking flights online. It ain’t happenin’ with Cebu Pacific!
Because of Cebu Pacific’s incompetence, I have been forced to turn to Philippine Airlines more than once. At least their website’s online booking actually works. But PAL isn’t off the hook. There are pitfalls there as well.
Posted by Maddog 
